Privacy Policy

JALEX Medical LLC | Public Website
Effective Date: October 13, 2026

1. Introduction and Scope

This Privacy Policy (the “Policy”) explains how JALEX Medical LLC (“JALEX,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information through our public website, www.jalexmedical.com, including its contact forms, career postings, and related email and telephone inquiries (the “Website”). It also describes the choices available to you.

JALEX is a business-to-business consulting firm providing medical device design, project engineering, regulatory affairs, and quality management services to medical device companies. The Website is intended for business professionals and prospective clients, partners, and job candidates located in the United States.

This Policy does not govern information JALEX receives or creates while performing Professional Services for clients. That information, including client technical data, design files, regulatory records, and confidential information, is governed by the applicable master services agreement, statement of work, nondisclosure agreement, or other written agreement with the client (“Client Agreement”). This Policy should be read together with our Website Terms and Conditions.

2. Information We Collect

We collect only the information reasonably needed to operate the Website and respond to business inquiries.

Information you provide. When you submit our contact or consultation request form, we collect your first and last name, company name, email address, phone number, the services you are interested in, how you heard about JALEX, and your message. If you email or call us, we collect the information you choose to share, such as your name, title, company, contact details, and the content of your communication.

Job applicant information. If you apply for a position by emailing your resume, we collect the information in your resume, cover letter, and related correspondence, such as your contact details, work history, education, certifications, and references.

Information collected automatically. When you visit the Website, our servers and service providers automatically receive certain technical information, such as your IP address, browser type and version, device and operating system, referring website, pages viewed, time spent on pages, and access dates and times. Approximate location may be inferred from your IP address.

Information from other sources. We may receive business contact information about you from public professional sources such as LinkedIn, from industry events, or from colleagues and partners who refer you to us.

3. How We Use Information

We use the information described above to:

• respond to inquiries and consultation requests, and evaluate potential business relationships;
• communicate with prospective and current clients, partners, and vendors about our services;
• review applications and communicate with candidates about employment opportunities;
• operate, maintain, secure, and improve the Website, including troubleshooting and preventing spam, fraud, and misuse;
• understand how visitors use the Website so we can improve its content and performance;
• maintain business records and comply with legal, regulatory, tax, insurance, and contractual obligations; and
• protect the rights, property, and safety of JALEX, our clients, and others, and enforce our agreements.

4. Cookies, Analytics, and Embedded Content

The Website uses cookies and similar technologies to function properly and to help us understand how it is used. We may use tools such as Google Tag Manager and Google Analytics to manage these technologies and to measure Website traffic and usage in aggregate.

Certain pages include content provided by third parties, such as embedded Google Maps showing our office location, Vimeo video players, and web fonts. When you view this content, those providers may receive technical information such as your IP address and may set their own cookies, subject to their own privacy policies. Our Website is also protected by security services that may process technical data to detect and block malicious traffic.

Most web browsers let you block or delete cookies through their settings. If you disable cookies, some features of the Website may not function as intended. You may also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

5. How We Disclose Information

We do not sell personal information, and we do not disclose personal information collected through the Website for cross-context behavioral or targeted advertising. We disclose personal information only as follows:

• Service providers: to vendors that support our business, such as our website developer and hosting provider, analytics, email, productivity, and customer relationship management providers, who may use the information only to provide services to us;
• Affiliated companies: to companies under common ownership or control with JALEX, where needed to respond to your inquiry or support our business operations;
• Professional advisors: to our attorneys, accountants, auditors, and insurers, as needed for their services;
• Legal and safety: when we believe disclosure is required by law, subpoena, court order, or governmental or regulatory request, or is necessary to protect the rights, property, or safety of JALEX or others;
• Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to customary confidentiality protections; and
• With your consent: with your direction or consent.

We may also share information that has been aggregated or de-identified so that it no longer reasonably identifies any individual.

6. Confidential, Technical, and Health Information

Our Website forms and general contact channels are intended for non-confidential business inquiries only. Please do not submit trade secrets, invention disclosures, proprietary drawings or designs, regulated technical materials, account credentials, government identification numbers, financial account information, or any patient-identifiable information or protected health information through the Website or general contact channels.

JALEX does not use the Website to collect health information, and the Website is not intended to receive patient data. If you need to share confidential or technical materials, please contact us to arrange a secure transfer method and, where appropriate, a written nondisclosure agreement before you share them.

7. Business Clients and Professional Services

When JALEX performs Professional Services, information exchanged with clients is handled according to the applicable Client Agreement, including its confidentiality, data protection, and security terms. If this Policy conflicts with a Client Agreement regarding information handled in the course of Professional Services, the Client Agreement controls.

8. Job Applicants

Information you submit when applying for a position is used to evaluate your qualifications, communicate with you about the role, and comply with employment-related legal obligations. Access is limited to personnel and advisors involved in hiring. If you are hired, your information will become part of your personnel file and be handled under our internal employment policies. If you are not hired, we may keep your information for a reasonable period to consider you for future openings, unless you ask us not to.

9. Business Communications

If you contact us or provide your business contact information, we may follow up by email or phone about your inquiry and about JALEX services that may be relevant to your business. You may opt out of promotional emails at any time by using the unsubscribe link, if provided, or by contacting us at [email protected]. We will continue to send communications related to an active inquiry, engagement, or legal matter. We do not send marketing text messages, and submitting a contact form does not authorize automated or prerecorded marketing calls or texts.

10. Artificial Intelligence and Automated Tools

JALEX may use software tools, including tools with artificial intelligence features, to support internal business operations such as drafting communications, organizing inquiries, and managing records. We do not use automated tools to make decisions about individuals that produce legal or similarly significant effects without human review. Our use of these tools is subject to our internal policies, and we do not authorize disclosure of client confidential information to AI vendors except as permitted under the applicable Client Agreement.

11. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business relationships, meeting legal, tax, accounting, and regulatory obligations, resolving disputes, and enforcing agreements. Retention periods vary depending on the type of information and the reason it was collected. When information is no longer needed, we delete or de-identify it, or securely store it until deletion is possible.

12. Information Security

JALEX maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. However, no website, email system, or internet transmission is completely secure, and we cannot guarantee the security of information you send to us. Please use the secure channels we provide for any sensitive material. If we learn of a security incident affecting personal information, we will investigate and provide notifications as required by applicable law.

13. Your Choices and Privacy Rights

You may contact us at any time to ask what personal information we hold about you, to correct inaccurate information, to request deletion of your information, or to opt out of business communications. Depending on your state of residence, you may have additional rights under applicable privacy laws, such as the right to access, correct, delete, or obtain a copy of your personal information, and the right to appeal our decision on your request.

To make a request, contact us using the information in the Contact section below and include “Privacy Request” in the subject line. We may need to verify your identity before responding, and an authorized agent may submit a request on your behalf where permitted by law, with proof of authorization. We will respond within the time required by applicable law. If we decline your request and applicable law provides a right to appeal, you may appeal by replying with “Privacy Appeal” in the subject line. We will not discriminate against you for exercising your privacy rights.

Where applicable law requires us to honor browser-based opt-out preference signals, such as Global Privacy Control, we will do so.

14. Children’s Privacy

The Website is intended for adults and business professionals and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us through the Website, please contact us and we will delete it.

15. Visitors Outside the United States

JALEX is based in the United States, and the Website is intended for users in the United States. If you access the Website from another country, your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.

16. Third-Party Websites and Social Media

The Website contains links to third-party websites and to JALEX pages on social media platforms such as LinkedIn and Facebook. We do not control these third parties and are not responsible for their privacy practices. Information you share on those platforms is governed by their own terms and privacy policies.

17. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the revised Policy on the Website and update the effective date above. If we make material changes to how we handle personal information, we will provide additional notice as required by applicable law. Changes to this Policy do not modify any executed Client Agreement.

18. Contact Us

If you have questions about this Policy or wish to exercise your privacy rights, please contact us:

JALEX Medical LLC
Attn: Office of the President
Mailing address: 27865 Clemens Road, Suite 3, Westlake, Ohio 44145
Email: [email protected]
Phone: (440) 541-0060